Terms & Conditions

General Terms

  • NorbelJany operates as a knitwear manufacturer and wholesale supplier.

  • All prices are quoted in USD (unless otherwise agreed).

  • Minimum Order Quantity (MOQ) applies for wholesale orders.

Orders & Payment

  • Orders are confirmed once a deposit (typically 30%) is received.

  • Balance is due before shipment unless otherwise specified.

Lead Time

  • Standard lead time: 45–60 days after order confirmation.

  • Rush orders can be discussed based on production schedule.

Returns & Claims

  • Quality claims must be submitted within 7 days of receipt.

  • Returns are only accepted for manufacturing defects, not for customer mishandling.